Jonathan Ford & Co reviews and feedback - independently hosted by CustomerSure

Feels like I pay £126 a month just to access Xero to be honest – How would you describe our performance overall?

2/10 – How satisfied are you with our service?
3/10 – How likely is it that you would recommend us to a friend or colleague?

Paul Slavin – 27 Feb 17

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

So far, brilliant! My previous accountant (my first experience with an accountant) was slippery! A damn pain to get hold of and charged for EVERYTHING, so by comparison you guys are superb! – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Aaron Storry – 24 Feb 17

Ace! – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jordanna Marston – 22 Feb 17

Lush. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Evie Wyld – 22 Feb 17

Excellent – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ken Horn – 20 Feb 17

8/10 – How satisfied are you with our service?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Brenda Suter – 15 Feb 17

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sarah Dunn – 13 Feb 17

8/10 – How satisfied are you with our service?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Peter Quickfall – 10 Feb 17

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Karen McManus – 10 Feb 17

great – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Andy Smith – 10 Feb 17

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Waldermar Ozarek – 10 Feb 17

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tamsin Rose – 10 Feb 17

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Paul Harris – 09 Feb 17

Excellent – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sarah Morris – 09 Feb 17

7/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rachel Smith – 09 Feb 17

Thanks for the feedback Rachel.
We're always on hand to help with any technical teething problems and to meet up to run through anything you're not sure about.

Jonathan Ford – 09 Feb 17

John has been a great person to work with over the years, always professional and extremely knowledgeable. Thank you for your support. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Paul Lankstead – 09 Feb 17

7/10 – How satisfied are you with our service?
6/10 – How likely is it that you would recommend us to a friend or colleague?

Mike Wiseman – 09 Feb 17

Hi Mike, sorry you feel the extra fee charged in January is a punishment. The additional fee is really to cover the additional work we have to do in issuing extra reminders to clients that wait until January. We have tried to ensure that clients were all aware of the extra charge. Conversely we make a donation to charity for every client that provides their tax information early.

We'd love to help you complete your tax return early in the year so if there are any ways we can help to make that happen then just let me know.

Jonathan Ford

Jonathan Ford – 09 Feb 17

Excellent – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jean Proctor – 23 Nov 16

excellent. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jean Proctor – 23 Nov 16

Perfect for my requirements – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jim Feeney – 20 Nov 16

simply marvelous! – How would you describe our performance overall?

9/10 – How satisfied are you with our service?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Stephen – 20 Nov 16

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Timothy David Harding – 19 Nov 16

Excellent advice, clear and concise from John Mansley. As ever! – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Frankie O'Brien – 17 Nov 16

First class, your service is always prompt and reliable. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Barbara Allan – 15 Nov 16

Really pleased with the service and the way Xero and Receipt Bank make my life so much easier. – How would you describe our performance overall?

9/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rachel Smith – 31 Oct 16

exceptionally supportive (Sarah) when asking questions or needing support some touch time with Jonathan every now and then would be nice. – How would you describe our performance overall?

8/10 – How satisfied are you with our service?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Ashley Davenport – 28 Oct 16

Friendly , Polite and Helpful. – How would you describe our performance overall?

8/10 – How satisfied are you with our service?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Brenda Suter – 27 Oct 16

Friendly , Polite and Helpful. – How would you describe our performance overall?

8/10 – How satisfied are you with our service?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Stuart Edward Fletcher – 27 Oct 16

Using Xero is creating a huge amount of work for me as it isn't flexible and I have to enter some information 3 time. I have also asked to chat through how parts of my company operates regarding expenditure but takes to long to get someone on the phone. – How would you describe our performance overall?

5/10 – How satisfied are you with our service?
4/10 – How likely is it that you would recommend us to a friend or colleague?

Tom Nickson – 27 Oct 16

Very good. – How would you describe our performance overall?

8/10 – How satisfied are you with our service?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Simon Holgate – 27 Oct 16

personalised – How would you describe our performance overall?

9/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Colin Ward – 27 Oct 16

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Glyn – 26 Oct 16

Excellent. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Claire Fuller – 26 Oct 16

Professional, prompt and very polite. Very impressed a huge improvement on our last accountant – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Maggie Yates – 25 Oct 16

9/10 – How satisfied are you with our service?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Tarnia Nicol – 25 Oct 16

Great and easy to contact for advice – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Julie Heskin – 25 Oct 16

Fantastic! Friendly, efficient, top-notch service - which is why I recommend you to friends (and why they sign up!). – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Gill Mullins – 16 Oct 16

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Hilary Furniss – 08 Oct 16

Very good good and proressional – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

John Mills – 03 Oct 16

Very good indeed. Quick courteous responses and straight forward answers to our queries. – How would you describe our performance overall?

9/10 – How satisfied are you with our service?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Christine Steel – 03 Oct 16

Excellent, really please with how the relationship is more partner than customer-supplier. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Simon Edwards – 03 Oct 16

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tony Peake – 01 Oct 16

9/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

David Jacques – 30 Sep 16

Everything is so straightforward and happens on time. Cannot recommend them highly enough – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sue – 28 Sep 16

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Paul Mathews – 26 Sep 16

Very good – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Dean Walsh – 24 Sep 16

Friendly, personal, professional and efficient. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lucy Martin – 23 Sep 16

excellent – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Peter Roberts. – 22 Sep 16

Excellent – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ken Horn – 19 Sep 16

Jonathan Ford & Co Reviews

Based on 932 reviews and 929 ratings our customers rate us 9.5/10.

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