Jonathan Ford & Co reviews and feedback - independently hosted by CustomerSure

Excellent - quick and easy to use – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Clare Brown – 19 Dec 13

Really pleased with how information is conveyed, the online system is a great way of signing off material and the availability for phone chats is really useful. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Andrew Dineley – 18 Dec 13

Superb - fast, accurate and always friendly! – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Gill – 17 Dec 13

Thanks, Gill. We've got a whole pen of goats here - referrals are the easiest way of ensuring we release them into the wild!

John Mansley – 17 Dec 13

Fantastic service as always – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Paul Burrows – 13 Dec 13

Just incredible, so impressed, so pleased, delighted I found you... – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

David Chadwick – 05 Dec 13

Many thanks for your comments David.
Alison

Alison Brown – 20 Mar 14

10/10 – How satisfied are you with our service?

Galya goranchovska – 03 Dec 13

Excellent and approachable (no question to small!) – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Tamara Walton – 02 Dec 13

Thanks, Tamara!

John Mansley – 03 Dec 13

Very professional. Very helpful. – How would you describe our performance overall?

8/10 – How satisfied are you with our service?

Andy Jones – 02 Dec 13

Excellent – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Heidi Chalfont – 02 Dec 13

Excellent - particularly in the area of clarity of explanation re' new areas – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Glyn McGuire – 02 Dec 13

John makes my life so much easier! That's exactly what I want from an accountant. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Frankie O'Brien – 28 Nov 13

Thank you for the positive feedback, Frankie - always glad to help!

John Mansley – 28 Nov 13

Good – How would you describe our performance overall?

9/10 – How satisfied are you with our service?

Mike jones – 19 Nov 13

Thanks for the feedback Mike.
Alison

Alison Brown – 19 Nov 13

Excellent in every respect! Personable, efficient and professional. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Norman and Mala Daeson – 25 Oct 13

EXCELLENT – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Redwall Abbey Company Ltd – 25 Oct 13

First class service would highly recommend to all. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Pauline Christopher – 17 Oct 13

Simply excellent. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Matthew Patrick – 15 Oct 13

Very good. You respond quickly to my questions, are accessible, helpful and reliable – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

John Elliott – 11 Oct 13

absolutely phenomenal, i don't think it's going too far to say that Jonathan and the team have completely re-energised my whole outlook on life . – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

stuart rayner – 11 Oct 13

9/10 – How satisfied are you with our service?

Robert Cline – 10 Oct 13

Thanks very much Robert

Jonathan Ford – 11 Oct 13

Excellent. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Nick Leather – 08 Oct 13

Brilliant! Thanks very much Nick. I'll pass on your feedback to Louise

Jonathan Ford – 11 Oct 13

Fantastic! Never any issues, and if there are, they are caused by us! :) Always there to help – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Jacki Cook – 04 Oct 13

Haha! Thanks Jacki - you always get everything right!! :-)

Jonathan Ford – 04 Oct 13

Excellently – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Sarah Jayne dunn – 01 Oct 13

Thanks very much Sarah

Jonathan Ford – 04 Oct 13

10/10 – How satisfied are you with our service?

Frankie O'Brien, iflourish – 30 Sep 13

Thanks, Frankie - glad to be of service!

John Mansley – 30 Sep 13

Excellent always! – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Mike Beckett – 26 Sep 13

Thanks for the feedback Mike, its very much appreciated. :-)

Alison Brown – 27 Sep 13

excellent – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Irina Georgescu – 21 Sep 13

Many Thanks Irina :-)

Alison Brown – 23 Sep 13

The service I have received from J Ford & Co has always been efficient, informative and friendly. Access to Jonathan and his wealth of knowledge, advice and sense of humour is always assured even as the company grows in size. In comparison with the experiences & relationships I have had with previous accountants (of all sizes) J Ford &. Co have outperformed them all. Also J Ford & Co's use of social media and e-newsletters has proved very informative. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Simon Quinn – 17 Sep 13

Thanks very much Simon - that's really good to hear!

Jonathan Ford – 18 Sep 13

Always excellent – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Linda Horn – 22 Aug 13

Many thanks Linda :-)

Jonathan Ford – 18 Sep 13

Excellent performance – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

P. Walsh – 12 Aug 13

Terrific - thanks for the feedback

Jonathan Ford – 18 Sep 13

Efficient and very helpful. Easy to contact. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Kimberley Russell – 09 Aug 13

Thanks, Kim!

John Mansley – 12 Aug 13

We are extremely pleased with your service, your overall information help and assistance over the past year has been excellent. Many thanks Jonathan and to all who been involved with our account – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Warford Engineering Consultants Limited, – 07 Aug 13

That's great to hear. Thanks Judith and Tony.

Jonathan Ford – 07 Aug 13

Excellent – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Paula Vance – 05 Aug 13

Thanks very much for the feedback Paula

Jonathan Ford – 07 Aug 13

Very thorough and easy to deal with. Always happy to help and address any problems we may have. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Sally Greenhurst – 05 Aug 13

Thank you, Sally!

John Mansley – 05 Aug 13

Fantastic - easy to deal with, great service, and very friendly. I have absolutely no hesitation in recommending you, and complete confidence that we have chosen the best accountants available. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

David Trott – 03 Aug 13

Wow! Thanks David - we'll do our very best to keep it up.

Jonathan Ford – 07 Aug 13

Everything I'd want – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Paul Dennis – 02 Aug 13

Thanks for taking the time to complete this, Paul - we do our best!

John Mansley – 05 Aug 13

10 – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

David McMillan – 02 Aug 13

Cheers David. Great to hear.

Jonathan Ford – 07 Aug 13

Excellent – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Graham dodd – 01 Aug 13

Extremely effective advice and support. For example JF and Co advised that we might be entitled to an R&D Tax Credit. Over the last 3 years that tax credit has been a significant factor in supporting the growth of the business. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Nick Corrie – 01 Aug 13

Thanks Nick - happy to help :-)

Jonathan Ford – 07 Aug 13

Couldn't be happier with our accountants. Always an excellent service and very reassuring to know they are there to talk to when we need them. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Jon O'Hara – 30 Jul 13

Thanks for your kind words Jon.

Jonathan Ford – 01 Aug 13

Very good professional service, approachable and understands what client wants. Nothing seems too much trouble. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

C Holland – 29 Jul 13

We aim to please! :-)

Jonathan Ford – 01 Aug 13

we had several problems with shean really not getting what we were asking for when the sale of the deli was going through. deciding to close the office on friday caused a lot of stress to us when we advised you we needed the info on monday and did not get it incorrectly on tuesday. – How would you describe our performance overall?

2/10 – How satisfied are you with our service?

anne ohare – 26 Jul 13

Thanks for your feedback Anne. Sorry to hear we didn't meet your expectations on this occasion. I'll call you to discuss the points you have raised.

Jonathan Ford – 29 Jul 13

Brilliant. Friendly and I have complete confidence in their service. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

James Wafer – 25 Jul 13

Thanks James, much appreciated
Alison

Alison Brown – 25 Jul 13

I find you very easy to deal with and reliable. I have been able to discuss issues and queries at short notice. I like beng able to access information via the repository. – How would you describe our performance overall?

9/10 – How satisfied are you with our service?

John Elliott – 22 Jul 13

Brilliant - thanks John!

Jonathan Ford – 29 Jul 13

Excellent. If I need to turn to anyone for advice - Jonathan Ford and his staff are first class. Thank you. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Arthur Ellison – 19 Jul 13

Thanks very much Arthur

Jonathan Ford – 29 Jul 13

Good quality and generally very thorough and professional, so inspiring plenty of confidence in the services provided. Not surprisingly, fees generally reflect this, although provision of the facility to pay by installments AT NO EXTRA COST was an unexpected bonus, perhaps recognising the need to be competetively priced when dealing with the less affluent.. – How would you describe our performance overall?

7/10 – How satisfied are you with our service?

Peter Quickfall – 14 Jul 13

Thanks for the feedback Peter.

Jonathan Ford – 29 Jul 13

Excellent – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Ruth Powell – 10 Jul 13

Thanks very much Ruth and Pete!

Jonathan

Jonathan Ford – 11 Jul 13

The service and advice I have received from Jonathan in this my 1st year as self employed has been excellent, it has made what could of been a difficult time reletively painless. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Phil Belton – 06 Jul 13

That's great!! Thanks Phil.

Jonathan Ford – 08 Jul 13

The speed that the team responded to my request for a meeting and then the follow up of information was extremely appreciated. – How would you describe our performance overall?

9/10 – How satisfied are you with our service?

Darren Smith – 04 Jul 13

very good. Meets my personal and business needs – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

colin parry – 04 Jul 13

Many thanks Colin

Jonathan Ford – 06 Jul 13

Outstanding – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

Simeon Prowse – 02 Jul 13

Thanks very much - and Louise is delighted with the LinkedIn recommendation you did for her too.

Jonathan Ford – 08 Jul 13

Perfect – How would you describe our performance overall?

10/10 – How satisfied are you with our service?

David McMillan – 28 Jun 13

Cheers David

Jonathan Ford – 08 Jul 13

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Based on 932 reviews and 929 ratings our customers rate us 9.5/10.

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