Jonathan Ford & Co Reviews
Unsere Kunden werten uns 9.5/10., basierend auf 913 Beurteilungen und 910 Bewertungen.
- 9/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Miriam Rowe – 08/23/2022
Always easy to deal with. – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Andrew W – 11/08/2022
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Susanne – 07/07/2022
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Helen Paver – 27/05/2022
- 2/10 – How satisfied are you with our service?
- 3/10 – How likely is it that you would recommend us to a friend or colleague?
Anthony Bennett – 24/05/2022
Hi Anthony,
Thank you for taking the time to provide this feedback. I believe, however, this review to be a little unfair. Anne processed the fortnightly payroll on the Tuesday as she had booked the rest of the week off. Later on Tuesday evening you advised of an overtime payment to be included. Under normal circumstances, Anne would have amended the payroll on Wednesday. Since Anne was on holiday, I subsequently manually calculated an additional amount to pay the member of staff, which I advised to you on Thursday afternoon ahead of the Friday pay date. This extra work was provided to you without charge. A lot of accountants and payroll bureau would simply have charged for the amendment or insisted they will only process it on the next pay run.
John Mansley –
Professional – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Barrie Williams – 21/05/2022
V Good – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Paul Coker – 17/05/2022
Always deliver a professional service, turnaround times are excellent and my contacts are very easy to reach. Very happy customer. – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Suzie Lloyd – 02/04/2022
Excellent – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Phillip Ramsey – 14/03/2022
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Susanne – 03/03/2022
Very professional and thorough – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Sally Greenhurst – 25/02/2022
Since the departure of Phil Leary I need to have more contact. Ther is a discrepancy with your published monthly accounts and our Xero accounts that needs to be clarified. – How would you describe our performance overall?
- 4/10 – How satisfied are you with our service?
- 4/10 – How likely is it that you would recommend us to a friend or colleague?
Ian Mawhinney – 01/02/2022
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Glyn – 31/01/2022
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
James Goodchild – 30/01/2022
I'm scoring based on current performance which is not what it was. My tax return was posted two weeks ago. Nothing back yet. I had to chase confirmation of receipt. Today I have had to then confirm details of rent and pension I'd already sent. And then advise as to what the daily rent allowance might be. This is all with the underlying concern that there is going to be an expectation going forward of me to manually upload hundreds of receipts myself (which would be from my perspective pretty much half the job I'm paying for). So not overjoyed tbh. – How would you describe our performance overall?
- 3/10 – How satisfied are you with our service?
- 2/10 – How likely is it that you would recommend us to a friend or colleague?
John Piper – 28/01/2022
Generally prompt responses to queries. Explanations in easy to understand manner. – How would you describe our performance overall?
- 8/10 – How satisfied are you with our service?
- 9/10 – How likely is it that you would recommend us to a friend or colleague?
Julie Belton – 28/01/2022
Excellent but hard to get hold of – How would you describe our performance overall?
- 8/10 – How satisfied are you with our service?
- 5/10 – How likely is it that you would recommend us to a friend or colleague?
Phil Stott – 28/01/2022
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Flora Maudsley-Barton – 27/01/2022
Very efficient and straightforward – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Nick Johnson – 27/01/2022
Excellent – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Sharon Roberts – 25/01/2022
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Miriam Rowe – 23/01/2022
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Matt Hurst – 22/01/2022
Warm, friendly, accessible and trusted, that’s how I see Jonathan Ford. – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Mark Wilson – 13/01/2022
First class, kept me informed of how things were progressing. – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Patricia Allan – 18/12/2021
Quick and responsive - thank you! – How would you describe our performance overall?
- 9/10 – How satisfied are you with our service?
- 9/10 – How likely is it that you would recommend us to a friend or colleague?
Dr M Chidiac – 25/11/2021
Excellent people to do deal with, fast response from my client manager – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Jon Brown – 24/11/2021
my previous contact Sarah was always contactable and happy to help. Basically I pay 45pcm and apart from a few ongoing enquiries throughout the year all JF do for me is my tax return. So to make numerous attempts to contact somebody since Sarah left and not receive any call backs has been very frustrating. I am ready to submit my tax return and have a few questions and lo and behold nobody picks up the phone – How would you describe our performance overall?
- 4/10 – How satisfied are you with our service?
- 4/10 – How likely is it that you would recommend us to a friend or colleague?
Matt Parry – 23/11/2021
As ALWAYS 10/10 – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Dave McMillan – 07/11/2021
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Glyn – 03/11/2021
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Emma – 03/11/2021
Very helpful and friendly. Happy to explain complex tax issues in easy to understand language. – How would you describe our performance overall?
- 9/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Julie Belton – 01/11/2021
very good and tuned to the business – How would you describe our performance overall?
- 9/10 – How satisfied are you with our service?
- 9/10 – How likely is it that you would recommend us to a friend or colleague?
frederic hinnekens – 28/10/2021
Excellent – How would you describe our performance overall?
- 9/10 – How satisfied are you with our service?
- 9/10 – How likely is it that you would recommend us to a friend or colleague?
Phil Stott – 28/10/2021
Incredible. – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
David Chadwick – 07/10/2021
- 5/10 – How satisfied are you with our service?
- 5/10 – How likely is it that you would recommend us to a friend or colleague?
John Dunn – 12/06/2021
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Mark Featherstone-Witty – 10/06/2021
I have been a client for over 15 years and until recently felt that I received a very personal service. However this ‘personal service’ seemed to dissipate as the company grew. Having only ever dealt with Jonathan and John, and finding them very approachable and helpful, I now don’t know who is dealing with my accounts. I have had more ‘grumbles’ over the last couple of years than in the preceding 10+ I’m the first to admit that my accounts/VAT leave me flummoxed. I’m still a client who wants to post a bag full of receipts. I do think there should be room for us ‘dinosaurs’ who have limited skills in this area, and very little interest. Having recommended you regularly I now don’t feel I can. – How would you describe our performance overall?
- 4/10 – How satisfied are you with our service?
- 1/10 – How likely is it that you would recommend us to a friend or colleague?
Katherine Dow Blyton – 03/06/2021
Efficient in terms of technology. Friendly. – How would you describe our performance overall?
- 8/10 – How satisfied are you with our service?
- 8/10 – How likely is it that you would recommend us to a friend or colleague?
Kelly Wadkins – 27/05/2021
There's been some understandable hit on comms given the lockdown and work from home, but overall still the same great service – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 9/10 – How likely is it that you would recommend us to a friend or colleague?
Simon Edwards – 03/05/2021
I have always received excellent communication and support from the team. – How would you describe our performance overall?
- 9/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Philip Belton – 27/04/2021
Excellent – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Tom Doherty – 15/03/2021
Perfect. Can't fault one bit – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
John Dunn – 12/02/2021
Extremely pleased working with you. – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Tanya Morris – 03/02/2021
- 8/10 – How satisfied are you with our service?
- 8/10 – How likely is it that you would recommend us to a friend or colleague?
Paddy McGuirk – 02/02/2021
Particularly given the challenges of the lockdown - ie furlough etc - your service has been excellent. Good luck and stay safe. – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Simon Edwards – 30/01/2021
Very professional which provides assurance. Also very responsive when I've had a query. – How would you describe our performance overall?
- 8/10 – How satisfied are you with our service?
- 9/10 – How likely is it that you would recommend us to a friend or colleague?
Colin Ward – 30/01/2021
I’ve been a client for a couple of years and I always enjoy working with the team because it’s easy, straightforward and you guys know exactly what I need. – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Roger Schaffeler – 10/01/2021
Good. Reliable. Trustworthy. Understanding - and understandable. – How would you describe our performance overall?
- 9/10 – How satisfied are you with our service?
- 8/10 – How likely is it that you would recommend us to a friend or colleague?
Peter Quickfall – 03/01/2021
Outstanding service and great people to deal with. – How would you describe our performance overall?
- 10/10 – How satisfied are you with our service?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Guy Letts – 28/12/2020
Very good – How would you describe our performance overall?
- 9/10 – How satisfied are you with our service?
- 9/10 – How likely is it that you would recommend us to a friend or colleague?
Andrew R Williams – 27/12/2020
Schnell-Links
Beurteilungen denen Sie vertrauen können
Diese Beurteilungen werden unabhängig durch CustomerSure auf Wunsch der Firma Jonathan Ford & Co bereitgestellt und beinhalten ausschließlich authentische Beurteilungen derer Kunden.