Poor in comparison to previous dealings – How would you describe our performance overall?

• 5/10 – How satisfied are you with our service?
• 1/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Switching to Jonathan Ford & Co has been a very refreshing change. Everything has been so easy. I moved because I was looking for great service as well as good advice and they have delivered on both counts. Friendly, responsive, competent - and some innovative ideas about doing business. First class. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Responsive, polite, and engergised. As a company you are also clear, calm and very professional. Love Xero software a huge improvement to our last system – How would you describe our performance overall?

• 9/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Good people and great service. I would definitely recommend. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 9/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very happy with all aspects of the services you provide. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

I have full confidence and trust in the overall business and Sarah specifically, feeling that you have my best interests at heart and also make sure I'm fulfilling my responsibiliiteis. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

brill – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent – How would you describe our performance overall?

• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Super-quick turnaround; every question answered; super-friendly; what else can I say? Really happy. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 9/10 – How satisfied are you with our service?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent! Jonathon helped me make sense of my accounts and is always quick to respond to any questions I have. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Simple and easy to manage online transaction as usual – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent as always, thank you – How would you describe our performance overall?

• 9/10 – How satisfied are you with our service?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

Like always very professional service – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very modern and professional service. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Really helpful, thanks – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

You are there when we need you. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Your company always get back to me in a timely manner, and answer any questions I I have. – How would you describe our performance overall?

• 9/10 – How satisfied are you with our service?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

• 8/10 – How satisfied are you with our service?
• 8/10 – How likely is it that you would recommend us to a friend or colleague?

Professional, Friendly, Knowledgeable, Easy....The peace of mind having You as our Accountants is brilliant – How would you describe our performance overall?

• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very good. Still early days but we are working through early teething problems. – How would you describe our performance overall?

• 7/10 – How satisfied are you with our service?
• 8/10 – How likely is it that you would recommend us to a friend or colleague?

• 9/10 – How satisfied are you with our service?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

Everything runs smoothly. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent - friendly - patient - clear – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very good but re-active rather than pro-active – How would you describe our performance overall?

• 8/10 – How satisfied are you with our service?
• 7/10 – How likely is it that you would recommend us to a friend or colleague?

My previous accountant showed no interest in my business and didn't understand at all what I was doing. Accounting was the worst part of running my business. Jonathan Ford helped me to start using Xero so bookkeeping became a lot easier. I also like their monthly invoicing as I know exactly what payment to expect and it's set up as a direct debit - so no manual paying of invoices required! Jonathan is always happy to help and a pleasure to work with. – How would you describe our performance overall?

• 8/10 – How satisfied are you with our service?
• 8/10 – How likely is it that you would recommend us to a friend or colleague?

First rate. All my enquiris have been dealt with in a pleasant, helpful and highly professional manner. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 8/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very good . Coming to our office is a great advantage as small questions can be answered there and then. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent service. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

I'm very happy with the support and guidance offered. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Easy – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Great – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

Bloomin' Marvellous! Actual people who make things easy to understand and have lots of patience. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

• 10/10 – How satisfied are you with our service?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?