Excellent - friendly - patient - clear – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very good but re-active rather than pro-active – How would you describe our performance overall?

• 8/10 – How satisfied are you with our service?
• 7/10 – How likely is it that you would recommend us to a friend or colleague?

My previous accountant showed no interest in my business and didn't understand at all what I was doing. Accounting was the worst part of running my business. Jonathan Ford helped me to start using Xero so bookkeeping became a lot easier. I also like their monthly invoicing as I know exactly what payment to expect and it's set up as a direct debit - so no manual paying of invoices required! Jonathan is always happy to help and a pleasure to work with. – How would you describe our performance overall?

• 8/10 – How satisfied are you with our service?
• 8/10 – How likely is it that you would recommend us to a friend or colleague?

First rate. All my enquiris have been dealt with in a pleasant, helpful and highly professional manner. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 8/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very good . Coming to our office is a great advantage as small questions can be answered there and then. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent service. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

I'm very happy with the support and guidance offered. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Easy – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Great – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

Bloomin' Marvellous! Actual people who make things easy to understand and have lots of patience. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

• 10/10 – How satisfied are you with our service?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

• 10/10 – How satisfied are you with our service?

Outstanding! Alison is great for me, she explains my queries well and answers promptly. John looks after me on P11D & payroll which I haven't had to use too much however when I do speak to him he is extremely helpful and turns all my work around extremely quickly. Everyone I deal with at your firm is a delight. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

really helpful in my monthly training sessions ! – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

Excellent support, both remotely and face to face. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

Fantastic - there is no stress, no difficulty. Pleasant staff, easy process. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

Excellent – How would you describe our performance overall?

• 9/10 – How satisfied are you with our service?

Excellent service. Turned my tax return around in less than 24 hours. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

Extremely good and very professional – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

Excellent. Always reliable, easy to contact and nice to deal with. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

• 9/10 – How satisfied are you with our service?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

• 9/10 – How satisfied are you with our service?

Very impressed - Sarah Catherall made things very simple for me (which was what I was hoping for) – How would you describe our performance overall?

• 8/10 – How satisfied are you with our service?

• 10/10 – How satisfied are you with our service?

Excellent – How would you describe our performance overall?

• 9/10 – How satisfied are you with our service?

Great - you are always helpful and friendly, even when I'm stressing out after forgetting to do something or having lost some important forms. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

Thorough, professional, and all carried out in a very friendly manner. – How would you describe our performance overall?

• 9/10 – How satisfied are you with our service?

• 10/10 – How satisfied are you with our service?

• 9/10 – How satisfied are you with our service?

I have always had a good response when sending email questions to Jonathan Ford I do not have any concerns and and find them very pleasent Look forward to your monthly updates find them very interesting. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

Clear and concise advice, as always! – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

Excellent so far, especially considering the pressures of the holiday period. – How would you describe our performance overall?

• 9/10 – How satisfied are you with our service?

Excellent - helpful, friendly and knowledgeable. – How would you describe our performance overall?

• 9/10 – How satisfied are you with our service?

Performance is faultless,clear communication from accounts going to office to final summary. Easy,friendly company to deal with. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

Like always very high quality of service. Thank you very much for all your help. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

Great, thanks. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

Brilliant – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

No Complaints – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

Professional efficient service, – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

Excellent as usual. First Class Service. Well done team. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

Proactive and timely. Very efficient. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?