The worst I've experienced – How would you describe our performance overall?

• 0/10 – How satisfied are you with our service?
• 0/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Competent Excellent work on R&D tax credits – How would you describe our performance overall?

• 8/10 – How satisfied are you with our service?
• 8/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent, thank you. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 8/10 – How satisfied are you with our service?
• 8/10 – How likely is it that you would recommend us to a friend or colleague?

Perfect – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Extremely satisfied. Louise has answered all my queries quickly and clearly, and has made what, to me, is a completely new procedure, straightforward and transparent. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent, as ever. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Brilliant service, nothing too much trouble. Would definitely recommend them. 10 out of 10 service every time . – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

As ever, excellent - friendly, empathetic and knowledgable. John Mansley has been terrific for some years now but more recently Sarah Catherall has also been superb. What a dream team!!! – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very friendly and helpful – How would you describe our performance overall?

• 8/10 – How satisfied are you with our service?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

Very helpful and all queries are dealt with quickly and resolved. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent and prompt – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent. You are a good company to deal with as you readily communicate with customers. Queries are answered in a pleasant , helpful and professional. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent. Always available when I have a question and go above and beyond. Thank you for completing my tax return in record breaking time - much appreciated! – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent service and very easy to arrange a face to face meeting. Which helps considerably. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

I'm really very happy so far.. although my first return hasn't gone through yet // I'm sure it'll be fine. Jonathan is great as his job :) – How would you describe our performance overall?

• 9/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Quick and efficient. You know your clients. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Louise has been warm, helpful, clear, knowledgeable and efficient from our first phone call - very pleased so far – How would you describe our performance overall?

• 9/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very efficient – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent professional people with a very friendly approachable way. Great for people who have not got any idea about the finance side of business. Really helpful in every way. Can't speak highly enough about them. I have been with them for just over 20 years now with no problems whatsoever. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Always communicative and helpful – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

As always smart efficient and timely service. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 9/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Friendly and efficient service – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Super service and easy way to work with – How would you describe our performance overall?

• 9/10 – How satisfied are you with our service?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

Always good advice, always reliable, always good to work with you – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

I am very happy with the service I receive from you. The blogs are particularly interesting and informative. – How would you describe our performance overall?

• 9/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Responded really quickly and calmly to my sudden panic over National Insurance. Great team. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

A wonderful team. Louise is very patient with my tardiness and general chaos. Perfect for a writer. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

A little expensive but I'm hoping the relationship between client and accountant makes up for this. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very, very impressive. Sarah Catherall was the person who sorted out my Tax return last year, and this year sorted out HMRC when i had a late penalty and basically sorted out the things I should have done (I didn't need to do a Tax return as i was on PAYE). Really impressed. with the service and Sarah is a friendly voice when the tax man sends not very nice letters. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

First class,excellent service never had a problem in over ten years as a client. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Brilliant. Very helpful! Thank you – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Great! – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent efficient friendly service – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?